Archive

A new guide from Propertymark explains the rights which private rental tenants have - and sets out how they can challenge...

A lettings agency has been expelled from The Property Ombudsman scheme following itsfailure to pay £1,100 out of an adjudicated award...

There’s been a large rise in complaints and a huge increase in compensation according to figures out today from the Property...

One of the highest profile groups in the private rental sector supplier space - Hamilton Fraser - is restructuring. In future the...

The long-awaited Third Reading of the controversial Renters Reform Bill will not happen this week according to the Leader of the...

Propertymark's latest research report suggests some letting agents want radical changes to the Renters Reform Bill now going through Parliament.  The aim...

Propertymark has set out its pro-agency position on a range of issues contained in the Renters Reform Bill, currently trundling through...

A webinar is being held tomorrow, aimed to urging agents to get ahead of changes to the industry likely to be...

PropTech platform Goodlord has launched a one hour online course explaining the controversial Renters Reform Bill. The aim is to equip letting...

The Property Redress Scheme has released its latest list of expelled agents - mostly for rental misdemeanours and/or failure to pay...

The Property Redress Scheme, one of two government-approved redress services, has produced a list of recently-expelled agencies. All agencies must be a...

Several lettings agents have been expelled from The Property Ombudsman scheme; they are amongst eight named as having been kicked out...

Introduce yourself A: My name is Sean Hooker. I have worked for the HFIS group for sixteen years, originally helping set...

There’s been a big rise in the number of complaints about agents lodged with the Property Redress Scheme, which says it’s...

The Property Redress Service claims to be the largest lettings redress service now, with over 13,250 letting agency branches on board. In...

UK banks are closing client accounts held by established letting agents and refusing to open accounts for new businesses. The Problem A growing...

One of the two official redress bodies, the Property Redress Scheme, has announced a beefed up advisory panel with a substantial...

The head of the Property Redress Scheme will give agents the lowdown on the recent Fairer Private Rented Sector White Paper...

The latest update from industry discussions about allowing more pets in private rental properties suggests there’s not been a solution yet...

Senior figures in the agency industry have backed new guidance from the National Trading Standards Estate and Lettings Agent Team regarding...

Sean Hooker, head of redress at the Property Redress Scheme, will discuss the latest rental reform proposals and answer letting agents'...

PRS, one of the two official redress services for the lettings and sales agency sectors, says it’s seen an increase in...

Hamilton Fraser, well known as a provider of insurance products and services to letting agents and landlords, has been acquired by...

A letting agency has been issued with penalty notices worth £3,000 for operating illegally. Back in 2014 it became a legal requirement...

The Property Redress Scheme has expelled an agent operating a guaranteed rent scheme which failed to pay £150,000 to a former landlord client. The agent...

Complaints referred to the Property Redress Scheme against its members grew by more than a quarter during 2020. In its annual report...

After years of deliberation there still appears to many to be little progress on the recommendations of the Regulation of Property...

The National Trading Standards Estate and Letting Agents Team is appealing to the industry to be eagle-eyed for scams. This follows the...

The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...

A new property identification system which has won the backing of ARLA Propertymark and substantial parts of the industry has said...

One of the government’s approved client money protection schemes claims over 10 lettings agencies a week are closing. Client Money Protect makes the...

North of England lettings agency Matthew & Evans Rentals has been kicked out of the Property Redress Scheme, one of the two...

The Property Redress Scheme, one of the two government-authorised redress services, claims its new mediation option is a success. In March this...

ARLA Propertymark and other organisations from across the housing sector have joined forces to support tenants and landlords facing rent arrears...

Two thirds of letting agents will still have staff on furlough next month according to a survey of 231 agencies -...

One of the official redress operators - Property Redress Scheme - has launched a tenancy mediation service for agents, landlords and...

The clampdown on referral fees, until now concentrated on the sales sector, will extend to letting agents too. James Munro, head of...

Confusion among renters over the complex Tenant Fees Act could trigger a surge in complaints about agents to redress schemes -...

The Times claims there have been well over 200 complaints lodged with redress schemes, alleging that lettings agents tried to charge...

The Property Ombudsman has announced a slew of expulsions after six agents failed to comply with redress rules. They failed to abide...

The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...

Hamilton Fraser’s Academy programme has announced its next workshop, on May 14, to target how lettings agents can future-proof their business...

One of the existing two government-authorised redress schemes governing estate and letting agents has called on landlords to voluntarily join, ahead...

The parent company of The Property Redress Scheme (PRS) says its group companies will be taking a more 'joined up' approach...

The Association of Independent Inventory Clerks says it still believes there is an opportunity for the government to introduce mandatory inventory...

The scramble for members amongst rival redress systems continues apace. Earlier this week The Property Ombudsman announced it was to waive joining...

One of the government’s three approved official redress providers says companies operating in the Rent-to-Rent sector should be obliged to join...

The Association of Independent Inventory Clerks says it is not surprised the majority of complaints made to The Property Redress Scheme...

The Property Redress Scheme, one of three approved redress operations, says it saw a 33 per cent increase in membership in...

A former tenant is the subject of a major investigation by a London newspaper after she claimed to have spent eight...

HF Resolution Ltd, a subsidiary of Hamilton Fraser, has acquired one of the industry’s leading tenant eviction solicitor firms, Landlord Action.   Landlord...

Hamilton Fraser - parent firm to mydeposits, Total Landlord Insurance, Property Redress Scheme and Client Money Protect - has brought its...

The operator of a troubled letting agency in Huddersfield has had until this week to pay a £5,000 fixed penalty notice...

A letting agency at the centre of a controversy following a ruling by The Property Ombudsman has shut its office and...

Hamilton Fraser - parent company to several key brands operating in the private rental sector - has launched a series of...

The NALS ‘Fair Fees Forum’ - set up before last week’s announcement on the banning of letting agency fees levied on tenants...

The UK Association of Letting Agents will not be using Ombudsman Service: Property to provide its dispute resolution service from the...

Lettings agents are being invited to take part in a national online survey launching today and seeking to get an industry-wide...

The Association of Independent Inventory Clerks (AIIC) has announced that it is now offering a comprehensive range of high quality online...

The Association of Independent Inventory Clerks (AIIC) has announced that it has joined the Property Redress Scheme (PRS).  With over 700 members,...

The Property Redress Scheme (PRS) has announced the details of a workshop for Welsh letting agents, taking place in July. The event...

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

One of Britain’s largest local authorities has beefed up its powers so it can issue fines of up to £5,000 on...

The Property Redress Scheme has expelled a letting agency following non-compliance with a redress decision. The complaint regarded a holding deposit. The...

Unitary local authorities where trading standards and environmental health teams work to the same objectives are more successful at clamping down...

A letting agent is angry that there has not been a single prosecution in his region as a result of agencies...

Eleven letting agencies in just one city have been fined a total of £37,000 for not being members of any of...

The Property Redress Scheme, one of the three approved ombudsman-style redress schemes for estate and letting agents, is expanding into small...

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...

It is now a statutory duty for letting agents to fully publicise the fees they charge to landlords and tenants.  Under the...